FAQ

What is your MOQ(Minimum order quantity)?

The minimum order quantity (MOQ) may fluctuate depending on the design factors and materials selected. For our fully customized products, the MOQ is typically 200 pieces per color. Our wholesale products, however, have varying MOQs.

What is the cost of sample shipping?

Our samples are mainly transported via DHL. The transportation cost varies by region and also includes fuel surcharge. The price of FEDEX is relatively affordable, but its efficiency is a bit lower than that of DHL.

How long is the sample time?

The sample time is approximately 7-10 business days after confirming all details.

How long is the delivery time?

For the bulk order the Delivery time is 45-60 working days following final confirming the details.

What is your payment term?

Once confirming the order, the customers need to pay 30% deposit. And pay the rest before delivering the goods.

What are the payments?

T/T, Paypal, Alipay.

What is the transportation?

We are able to utilize DHL /FEDEX for sample shipments, while for bulk shipments, you have the option to select between air or sea cargo methods.

Can i get the sample before the bulk order?

We welcome the opportunity for you to obtain a sample to assess product quality prior to placing a bulk order.

What services do you provide?

1. If your order can meet 200 pcs per color per style ,We can make the customized styles according to your design.
2. If you cannot meet our MOQ. You can select our ready styles from above link. the MOQ can be 50pcs/styles in different size and color for one style. Or in different styles and colors sizes, but the quantity not less than 100 pcs in total. If you want to put your logo in our ready styles. we can add the logo in printing logo, or woven logo. Add cost 0.6USD/Pieces.plus the logo development cost 80USD/layout.
After your select ready styles from above link, We can send you 1 pcs for different styles sample for evaluate the quality. Base on you can afford the sample cost and cargo cost.

what customized service can you provide?

We are a factory specializing in serving small and medium-sized brand merchants, integrating industry and trade. Our products cover customized sportswear fabric, private brand options, diverse sportswear styles and colors, size selection, brand logos, and packaging, etc.
At the same time, other factories that collaborate with us will also help you customize peripheral products, such as sports headbands, socks, baseball caps, sports water bottles, sports bags, etc., and we will not take commissions from these products.

How do i purchase your goods?

Understand customer needs and requirements→Design confirmation→Fabric and trim matching→Sample layout and initial quote with MOQ→Quote acceptance and sample order confirmation→Sample processing and feedback with final quote→Bulk order confirmation and handling→Logistics and sales feedback management→New collection initiation

I submitted the inquiry, when will you respond?

Available 24 hours a day. The latest response will be within 8 hours.